Returns Policy for Handmade Commissions
As all pieces are handmade to order they are by definition a commission. If you are not completely satisfied with your commission, notify Isobel Hind via email to firstname.lastname@example.org within 30 days of receipt (and must be prior to the event date) and you will receive written or email confirmation of the subsequent return instructions. Refunds may be granted on all handmade commissions up to a max of 50% based on their re sale-ability. Refunds will not be given however if the item has been worn or damaged.
We thank you for your understanding regarding this.